We know what a wonderful job being a beauty therapist is, but there are some very particular downsides. It’s a reality of customer service that people can be awful, and that you’ll need to practice your ‘I’m breezy!’ smile.

Head over to our blog and prepare to nod your head repeatedly as we chart the customer sins every beauty therapist will encounter. We love our customers, but they are still quite a ill-behaved bunch and we often have to bite our tongues harder than nature intended.

Also, do let us know if you have any horror stories to add, we know there are plenty out there!